Starts: 2016-04-11, ends: 2016-06-04
Business process models play a central role in describing, analyzing, improving, implementing, and monitoring business processes. They serve as a communication vehicle for professionals with different background and expertise, ranging from business administration, quality management, and organizational development to process improvement, systems architectures, and software development.
Recently, there is a strong focus on operational decisions in business processes, since they influence the process flow, its performance and quality. Decision models complement process models by representing concrete, operational decisions, both with their structure and their decision logics.
This online course introduces concepts of business process modeling using the Business Process Model and Notation (BPMN). Participants will learn the elements of process models and their precise meaning. Based on a thorough understanding of business process models, the last part of the course covers decision models using the recent standard Decision Model and Notation (DMN).
The course covers concepts to describe and analyze business processes and decisions. It does not cover methods on how to model, improve, monitor or implement business processes. Still, a deep understanding of business processes and decisions is a useful basis for these activities.